Contact Us

We're happy to help — call, email, or visit us in store.

📍 Visit Us

138 Dr Yusuf Dadoo Street
Durban Central, 4001

Get Directions →

📞 Call Us

031 306 2565

Mon–Fri: 7:30am – 5:00pm
Saturday: 7:30am – 4:00pm
Sunday: 9:00am – 4:00pm

✉️ Email Us

info@primestores.co.za
We respond within 1 business day.

Frequently Asked Questions

Do you offer in-store shopping?
Yes — visit us at 138 Dr Yusuf Dadoo Street, Durban Central. No appointment needed. Our staff are on hand to help you find the right size and product.
Can I order by phone?
Yes — call us on 031 306 2565 and we will assist you with your order. You can then collect in store or arrange delivery.
How long does delivery take?
2–6 business days depending on your location. Durban area is typically 2–3 days. See our Delivery Information page for full details.
What sizes do you stock?
We stock XS through to 3XL in most lines. Size availability varies by product — check each product page for available options.
Can I return an item?
Yes — within 7 days of receipt, unworn and in original packaging. Contact us at info@primestores.co.za before returning. See our Terms & Conditions for the full returns policy.
Do you offer bulk or institutional pricing?
Yes — for hospitals, clinics, and large orders please contact us directly on 031 306 2565 or email info@primestores.co.za for a quote.